Essential Information:
- Bring your passport to check-in
- Show up at the check-in counter at least 30 minutes before departure time
- Luggage allowance: 7kgs/passenger (not applicable for infant). Excess luggage will be on standby and extra charge will be applied. See section BAGGAGE for additional information.
Check-in locations:
- Noi Bai Airport: Counter E09, Domestic Hall A, Terminal 1, Noi Bai Airport, Hanoi
- Ha Long: Villa T7, Tuan Chau Marina, Halong City
- Da Nang Airport: Counter 51, Domestic Hall, Da Nang Airport. Da Nang City
- Phu Bai Airport: Domestic Hall, Phu Bai Airport, Hue City
Hotline phone numbers in case of emergencies or any other queries:
- Noi Bai Airport: +84 (0) 919 136 089
- Halong: +84 (0) 919 866 089
- Da Nang Airport: +84 (0) 911 269 646
- Phu Bai Airport: +84 (0) 911 269 646
- Reservation: +84 (0) 962 960 689
Safety
Before our flight takes off, passengers are required not to stored or be under the influence of alcohol or illegal drugs. To ensure that your experience is an interesting one, we commit strict safety standards and we may refuse boarding to any person we deem is in breach of our safety policy.
Clothing
We recommend you wear comfortable clothing during your flight. Also be aware that scarves and long gowns can cause a safety hazard, so we recommend you not wear these. Our seaplanes have air conditioning, however due to Vietnam’s tropical environment (warm weather from May to September), we recommend that you dress in light clothing to ensure a comfortable flight.
Weather Condition
Our pilots are experienced with the range of weather conditions that happen in Vietnam. On occasion, weather conditions may not be suitable for operating or continuing a flight safely, which will result in a cancellation of services or a diversion from original flight plan to a safe landing area. Should this occur, then our policy is to refund the full ticket price or re-schedule an alternative flying time.
VIETNAM SEAPLANE TRAVEL - CÔNG TY DU LỊCH THỦY PHI CƠ VIỆT NAM
